Linking Skills are the activities and behaviors that managers and others need to exhibit in order to successfully integrate and coordinate the work of a team. These skills were identified through extensive interviews with teams and team leaders worldwide. Data collected from, for example, banking teams, engineering teams, administrative teams, marketing teams, production teams, and research teams, in the private and public sectors, highlighted a number of common elements that were responsible for integrating a team into a coherent 'whole'.
Team Management Systems has three versions of the Linking Skills Profile Questionnaire. Version 1 is the Linking of People Profile Questionnaire and contains 36-items suitable for all team members. Version 2 is the 66-item Linking of People and Tasks Profile Questionnaire, ideal for senior team members. Version 3 is the Linking Leader Profile Questionnaire especially designed for team leaders. It uses 78-items to assess all Linking Skills.
All three versions are multi-rater assessments where a number of different people rate an individual's Linking Skills.
Margerison-McCann Linking Leader ModelArranged around the outside of the model are the six People Linking Skills. These skills need to be implemented as part of the workplace behavior of the team leader and all team members, if a team is to be high-performing. These skills are:
Inside the People Linking Skills are the five Task Linking Skills. These are essential to the key tasks of the leader and the more senior team members.
|PEOPLE LINKING SKILLS||WHAT LINKERS DO|
|Active Listening||Listen before deciding|
|Communication||Keep team members up to date on a regular basis|
|Team Relationships||Encourage respect, understanding, and trust among team members|
|Problem Solving and Counseling||Are available and responsive to people's problems|
|Participative Decision Making||Involve team members in the problem solving of key issues|
|Interface Management||Coordinate and represent team members|
At the core of the Linking Leader Model are the two Leadership Linking Skills of Motivation and Strategy. Unless the leader has these skills and makes them part of their daily behavior then the team is unlikely to reach its full potential.
|TASK LINKING SKILLS||WHAT LINKERS DO|
|Objectives Setting||Set achievable targets with the team but always press them for improved performance|
|Quality Standards||Set an example and agree on high quality work standards with the team|
|Work Allocation||Allocate work to people based on their capabilities and preferences|
|Team Development||Develop balance in their team|
|Delegation||Delegate work when it is not essential to do it themselves|
Unless all Linking Skills are exercised effectively, a team may lose momentum and direction.
Related Resources:Sample Profiles, Profile Tour, Session Designs, Research & Translations, TestimonialsAccreditation is required to use the Linking Skills Profiles. Accreditation status can be achieved by either attending a public workshop in your area or through E-Accreditation. Both methods allow you to be recognized worldwide as an accredited member of the Team Management Systems (TMS) network.
|LEADERSHIP LINKING SKILLS||WHAT LINKERS DO|
|Motivation||Inspires others to give their best|
|Strategy||Devises effective action plans to achieve goals|